This one-day introductory-level programme will help you ensure your admin teams are compliant with current legislation and can identify their roles in maintaining GDPR compliancy.
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Duration | 1 Day
Cost | Non-Members €595 / Members €535
CPD Points | 10.5
Venue | Currently delivered live online
Employees who are in regular contact with client or employee personal information, including:
The syllabus encourages the recognition of data protection legislation as one particular safeguard relating to personal information whilst at the same time recognising the legitimate needs of business and organisations to process such information. The syllabus comprises the following core topics:
1. An overview of current Data Protection Legislation
The majority of personal data processing, regulated under GDPR, occurs in managed services of various kinds. This puts Service Managers in the front line on GDPR compliance and data subject requests. In this webinar, Declan Brady discusses the key consequences of GDPR in Service Management, with particular focus on service components, locations, the service agreement and service life cycle, as well as re-examining the responsibilities of the various service parties, and what happens if things go wrong.